About Our Technical Support:
Through collaborative technical expertise, the GNY Technical Support team members work together to ensure all GNY services meet your expectations.
Our certified engineers who are trained in network diagnostics, analysis, and monitoring will ensure the infrastructure we provide will deliver the performance you need to stay competitive-saving your time, effort, and money.
can deliver onsite support for any technical problems within 2 hours or as quick as possible with rate $90.00 per hour, after that, charge will be half hour incremental. Minimum service is one hour calculated. In order to provide quicker support, we encourage customer to sign annual service contract. GNY technical members will provide you unprecedented visibility and proactive support. if you need on-site services please call us at 909-979-9998 or 626-465-8600
GNY can also help customer resolve issues remotely. all you need to do is call us at
One case is $95.00 charge through phone or online support. GNY is not responsible for resolving any other related problems.